Privacy policy

We take data protection and information security very serious. The effective management of all personal data, including security and confidentiality, is the heart of our business and naturally underpins our practices and processes.

This privacy notice informs you about the type, scope and purpose of the processing of personal data we collect, use and process as a part of our website and its functions and content as well as our external online presences, such as our Social Media Profiles (the “Services”).

This notice applies to you, the User of our Services and us the provider of the Services and governs the processing of your personal data in context of our Services and business.

Name and contact details of the responsible person:

Compete Force USA

715  S Sugar, Celina, OH 45822 United States

email: US-sales@competeforce.com

 

Compete Force UK proceeds with all data processing procedures (e.g. collection, processing and transmission) in accordance with the statutory provisions of the UK`s Data Protection Act 2018 and in line with Regulation (EU) 2016/679 (General Data Protection Regulation). The following provides you with an overview of the type of data collected and how it is used and passed on, the security measures Compete Force UK takes to protect your data and how you can exercise your rights.

Data Subject Rights

You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on each right on the Information Commissioners (ICO) website and you can simply follow the links provided to learn more.

 

 

Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website.

Please direct all requests for information, requests for information or objections to data processing to us.

Legal basis for the processing of personal data

We base the use of your data on the following legal grounds:

 

If the processing of personal data is carried out for the fulfilment of contracts concluded with us, it is based on Art. 6 para. 1 lit. b GDPR. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

 

Insofar as we obtain the consent of the data subject for the processing operations of personal data, on Art. 6 (1) lit. a GDPR.

 

If the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, this is based on Art. 6 (1) (c) GDPR.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, on Art. 6 (1) (d) GDPR.

 

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) (f) GDPR serves as the legal basis for the processing.

 

Collection, use and storage of personal data

When you use the online offer, Compete Force UK collects different data from you, partly also so-called personal data. This is information that relates to an identified or identifiable natural person (hereinafter "data subject").

Visiting the Compete Force USA website in general

When visiting Compete Force UK website, you transmit data to our web server (due to technical necessity) via your internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • complete IP address of the requesting computer
  • amount of data transferred

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data.

The legal basis for the storage is Article 6 lit. f) GDPR.

Further personal information is only collected if you provide it voluntarily, for example in the context of an enquiry or registration. Depending on the area concerned, Compete Force USA uses the personal data provided by you to answer your enquiries, to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:

Online Shop

When you place an order in our online shop, we store the following information in order to fulfil the contract concluded between you and Compete Force UK or to carry out pre-contractual measures in accordance with Article 6 lit. b) GDPR:

 

  1. a) Order without setting up a customer account

When placing an order in the online shop, all data necessary for execution and processing are requested by means of mandatory fields: Your full name, your e-mail address, your address (billing address and, if applicable, different delivery address). Your data will only be used to process your order.

  1. b) Customer account / registration

It is also possible for you to register for your purchase at Compete Force UK. For this purpose, you can choose a password together with your e-mail address, both of which will enable you to log in more easily without having to enter your data again when you make a purchase at a later date. Compete Force USA stores the data you enter to set up a customer account through which your orders are recorded, executed and processed. Compete Force USA will hold your data for further orders as long as you maintain your registration. You have the right to access, correct or delete your registration data at any time.

  1. c) Retention of order data

If you submit data to Compete Force USA for an order, your data will be stored for as long as necessary for the processing of the purchase and mandatory according to the legal retention periods. The extended storage for the fulfillment of the storage obligations is carried out according to article 6 lit. c) GDPR.

Contacting Us

If you contact us, the data you provide will be stored so that your message can be forwarded to the correct contact person. This is done in accordance with Article 6 lit. b) GDPR to process your request. Your data provided via a contact form will not be used for any other purposes, in particular not for advertising.

Disclosure and deletion of personal data

Visiting the Compete Force USA website

The data stored during the mere visit of the Compete Force USA website will not be passed on to third parties.

Online shop

Your personal data will only be passed on to third parties within the scope of the online shop if it is necessary for the purpose of processing the contract, for accounting purposes or for the collection of the payment and processing your payment via Shopify Pay.

Market Research

All your data collected on the Compete Force USA website for the purpose of market research will be used exclusively for Compete Force USA internal purposes and will not be passed on to third parties. They will be deleted when their knowledge is no longer necessary for market research.

Transfer to authorities and other public bodies

Your data will only be disclosed to third parties outside the Compete Force USA if the responsible public authority or governmental institution orders the disclosure in an individual case, in which case Compete Force USA is obliged to do so.

General technical organisational measures

Compete Force USA has taken a variety of security measures to protect personal information to an appropriate extent and adequately. All information held by Compete Force USA is protected by physical, technical and procedural measures that limit access to the information to specifically authorised persons in accordance with this Privacy Policy.

The Compete Force USA website is behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific job are granted access to personally identifiable information. These employees are trained in security and privacy practices and treat your information confidentially.

Secure data transmission

The transmission of your personal information during an order transaction in the online shop is encrypted using industry standard Secure Socket Layer ("SSL") technology, (SSL encryption version 3).

Credit card information

Any credit card information you provide will not be stored by Compete Force USA, but will be encrypted and collected directly from the payment service provider (Shopify Pay.) via hypertext transfer protocol secure ("https").

Passwords

You should never disclose your password for accessing our customer portal to any third party and you should change it regularly. If you want to leave your customer account in the online shop, you should press the logout and close your browser to prevent anyone from gaining unauthorised access to it.

 

Online presence in social media

We maintain online presences within social media on the basis of our legitimate interests as defined in Art. 6 para. 1 lit. f. GDPR, we maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our data protection declaration, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

Automated Decision Making and profiling

Automated decision making is not used at Compete Force USA.

Processing of special categories of data

No special categories data is processed.

Children Data

Our Service is not intended for children and we do not knowingly collect data relating to children.

Economic Analyses and Market Research

In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata, whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing and market research.

In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarised values.

If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after two years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.

Subscribers of our newsletter

As a recipient of our newsletter, we store your e-mail address, as well as further information about the newsletter you have received (category, any frequency setting, time of cancellation) and about your usage behaviour on our offers.  You can unsubscribe from these emails at any time by clicking on a corresponding link in the newsletter.

Integration Of Services And Contents Of Third Parties

We use within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use content or services offered by third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").

Within our online offer, functions of the service YouTube are integrated. These functions are offered by Google LLC, D/B/A YouTube, 901 Cherry Ave, San Bruno, CA 94066, USA. If you are logged into your YouTube account, you can link the content of our pages to your YouTube profile by clicking on the YouTube button. This allows YouTube to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by YouTube.

Within our online offer, functions of the service, respectively the platform Facebook can be integrated (hereinafter referred to as "Facebook"). Facebook is a service of Facebook Inc, 1 Hacker Way in Menlo Park, CA 94025, USA. The functions include the display of our posts within Facebook within our online offer, the link to our profile on Facebook as well as the possibility to interact with the posts and the functions of Facebook, as well as to measure whether users reach our online offer via the advertisements placed by us on Facebook (so-called conversion measurement).

Within our online offer, functions of the service, respectively the platform Instagram can be integrated (hereinafter referred to as "Instagram"). Instagram is a service of Facebook Inc, 1 Hacker Way in Menlo Park, CA 94025, USA. The functions include the display of our posts within Instagram within our online offer, the link to our profile on Instagram as well as the possibility to interact with the posts and the functions of Instagram, as well as to measure whether users reach our online offer via the advertisements placed by us on Facebook (so-called conversion measurement).

Google Analytics

We use Google Analytics, a web analytics service operated by Google. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

It cannot be ruled out that the information collected will also be transmitted to and stored on a Google server in a third country, in particular on a server of Google's parent company, Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, California, USA.

The basis for the data exchange with Google LLC is regulated via standard data protection clauses (SDK) in the "Order data processing conditions for Google advertising products" (https://privacy.google.com/businesses/processorterms/).

IP anonymisation has been activated on this website so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to enable us to analyse website activity. In doing so, pseudonymous usage profiles can be created from the processed data. The shortened IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent cookies from being saved on your hard drive by not confirming the acceptance of cookies the first time you visit a msg website or by selecting 'Do not accept cookies' in your browser settings. In this case, however, you may not be able to use all the functions of this website to their full extent.

You can also prevent the collection of data generated by a cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in for deactivating Google Analytics available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

For browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future. Please note that this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click the link again.

The analysis of the use of the website constitutes a legitimate interest within the meaning of the relevant legal basis of Art. 6 para. 1 lit. f GDPR.

Further information on data use for advertising purposes by Google, setting and objection options can be found on Google's websites, for example at:

https://www.google.com/intl/de/policies/privacy/partners/  ("Data use by Google when you use our partners' websites or apps"),

http://www.google.com/policies/technologies/ads  ("Data use for advertising purposes"),

https://www.google.com/settings/u/0/ads/authenticated?hl=en ("Determine what advertising Google shows you").

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided.